twilio recordings
# support
a
How can I get Twilio to record the calls?
@Shubham Bajaj
v
To record calls routed through Twilio using Vapi, you should enable recording in your Vapi assistant's configuration by setting
assistant.artifactPlan.recordingEnabled
to
true
.
You can also choose the recording format and storage location (Vapi or your own cloud bucket). For more details, see the [Vapi call recording guide](https://docs.vapi.ai/call-recording). Clarifying question: Are you looking to record calls using Vapi's recording features, or do you want to use Twilio's own native call recording functionality outside of Vapi? Source: - [Vapi Call Recording Documentation](https://docs.vapi.ai/call-recording)
To record calls routed through Twilio using Vapi, you should enable recording in your Vapi assistant's configuration by setting
assistant.artifactPlan.recordingEnabled
to
true
.
You can also choose the recording format and storage location (Vapi or your own cloud bucket). For more details, see the [Vapi call recording guide](https://docs.vapi.ai/call-recording). Clarifying question: Are you looking to record calls using Vapi's recording features, or do you want to use Twilio's own native call recording functionality outside of Vapi? Source: - [Vapi Call Recording Documentation](https://docs.vapi.ai/call-recording)
a
@Vapi Support Bot want to use Twilio's own native call recording
v
I couldn't find enough info on how to enable Twilio's own native call recording when using Twilio numbers with Vapi. The docs mostly cover Vapi's built-in recording features ([Vapi call recording guide](https://docs.vapi.ai/call-recording)), but not Twilio's native recording. I'm escalating this to a human on our team who can help you out with the specifics!
k
Use in your TwiML to auto-record, set a recordingStatusCallback URL to receive recording details, and optionally use the Twilio REST API to control or fetch recordings dynamically..
a
where do I do this?
@Kings_bigšŸ’«
k
You'll do this in your Twilio Console under your phone number’s Voice & Fax settings by setting the ā€œA CALL COMES INā€ webhook URL to your server that returns TwiML with recording enabled..
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